Preferred Popcorn
A powerful mobile app takes 95% of Preferred Popcorn's administrative work on-the-go, simplifying documentation and audits.
Introduction
Preferred Popcorn is a small business in Nebraska that ships popcorn to 70 countries around the world. They boast one of the highest customer retention rates within the food industry and grow corn for their product in seven states across the United States. With less than 100 employees and expansion as a goal, it is vital that their maintenance team keep production running smoothly.
The Challenge
Matt Burtz, Maintenance Director at Preferred Popcorn, was trying to create a maintenance system by hand that would be scalable as the company grows, but he quickly realized that Excel was not going to cut it. They needed a maintenance plan that documented the proper systems for all locations and created standard operating procedures. For the plan to work, however, the whole company would need to be able to access it from anywhere.
Burtz was looking for a CMMS with a mobile app that would:
- Be accessible no matter where he and his team were.
- Hold all the information they needed for any given job.
- Loaded quickly and would be easy to use.
``Being able to put everything in Limble and have that accessible out on the floor has been huge.``
Matt Burtz, Maintenance Director
The Solution
“It was not just mobile-friendly; the app had power,” according to Burtz. With minimal training, his team was able to do almost all their administrative work right from their smartphones. Plus, all of Preferred Popcorn’s employees were able to easily submit work orders instead of tracking down one of the maintenance team to verbally communicate issues.
Now, as the company is opening a second facility and facing its first BRC audit since implementing Limble, Burtz says, “I’m not even worried.” He knows they will pass their audit with no major headaches, smoothly scale operations, and keep building their maintenance plan. Now they have the infrastructure — and the CMMS — to support their work, no matter where that work takes place.
The Result
All asset and task information is available to any technician regardless of location. This allows their small team to accomplish a wide variety of work without wasting time going back and forth to the office. As a result, 95% of administrative work gets completed by technicians from the mobile app while out on the job.
Before, documentation required to meet certifying standards was falling through the cracks. Now it is fully automated within the app.