J.J. Taylor is a leading beverage distributor with several warehouses across Florida. From refrigeration systems to pallet wrappers to a fleet of trucks and trailers, their teams keep critical equipment running to ensure products reach customers on time and in great condition. With multiple sites and a wide range of assets to manage, J.J. Taylor depends on efficient, well-coordinated maintenance to keep the business moving.
Challenge
For years, J.J. Taylor managed its facility and fleet maintenance using spreadsheets, paper logs, email chains, and a limited-use fleet tool that tracked only basic preventive maintenance. There was no unified way to manage work orders, log repairs, or monitor asset health across their warehouses and vehicles.
Key challenges included:
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Fragmented systems for facilities and fleet causing reactive, inefficient workflows
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Gaps in maintenance history and task tracking hindering effective planning
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Heavy reliance on institutional knowledge slowing onboarding and burdening experienced technicians
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Limited visibility across sites leading to time-consuming calls, emails, and onsite visits
Heavy reliance on institutional knowledge slowing onboarding and burdening experienced technicians
Limited visibility across sites leading to time-consuming calls, emails, and onsite visits
These challenges made it difficult for technicians to collaborate and for leadership to make confident, data-driven decisions. “We had no idea how long things were taking or how often something was breaking,” said Kelly Waldren, Director of Facilities. “You couldn’t justify a replacement or hiring decision because there wasn’t data to back it up.”
Solution
J.J. Taylor explored several options for a maintenance platform, but ultimately chose Limble for its flexibility, ease of use, and ability to bring both fleet and facilities into one centralized, modern system.
The goal wasn’t just to digitize, it was to build a smarter, more proactive maintenance operation from the ground up. The rollout began at one location, where a small team tested work order management and preventive maintenance scheduling. From there, they expanded, adding assets, customizing PM templates, and building reports while refining their processes along the way.
“It was a slow crawl at first and the Limble team worked with us on our timeline, every step of the way,” Julie recalled. “We started with PMs on the fleet side because that’s what we were familiar with. Then we added in the facility equipment and work requests. Now it’s all in one place. It’s organized, trackable, and easy to use.”
A system everyone could use
When the team first rolled out Limble, some technicians were skeptical. Many had spent years relying on paper forms and manual processes. But those concerns quickly faded once they saw how intuitive Limble was and how much easier it made their day-to-day work.
Adoption came naturally once they saw how the system helped them stay organized and avoid rework. Technicians now use their preferred device – phone, tablet, or desktop – to check assignments, document work, and collaborate across shifts.
Results
Since implementing Limble, J.J. Taylor has transformed its maintenance operations gaining full visibility, stronger team alignment, and smarter decision-making across sites.
Key outcomes include:
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Less reactive work through automated PMs and catching issues earlier
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Faster onboarding and knowledge transfer with easy-to-access documentation
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Stronger communication and accountability across shifts and sites
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Smarter planning for asset replacements, staffing, and training
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Multisite visibility to track activity and allocate resources
Shifting from reactive to preventive maintenance
With Limble’s automated PM scheduling, calendar views, and real-time reminders, J.J. Taylor transformed its approach to maintenance. Instead of reacting to breakdowns, they use data trends to spot potential issues early and take action before they escalate. The team plans ahead, coordinating vendor visits and internal resources in advance.
Driving smarter decisions with real data
J.J. Taylor has improved capital planning, reduced maintenance costs, and is making more strategic staffing decisions with Limble. Labor hours, repair histories, and work order trends help the team spot recurring issues and avoid wasting resources on aging or faulty equipment. Julie highlights their pallet jack fleet as an example: “Before Limble, we just kept fixing the same ones. Now we can show if a pallet jack is breaking again and again. That helps us make the case for a replacement.” The team also uses time-on-task data to measure technician efficiency and identify when more staffing or training is needed.
Capturing tribal knowledge and preserving asset history
J.J. Taylor is using Limble to onboard new employees faster and seamlessly share knowledge. As new technicians join, they don’t need to rely on verbal instruction or go digging through file cabinets. Existing team members don’t need to spend weeks training new hires on the equipment or protocols. Everyone can easily see step-by-step procedures and a full history of asset maintenance, complete with notes, photos, and timestamps.
Scaling across locations with a consistent structure
After proving success in Fort Myers, J.J. Taylor scaled Limble to their other sites across Florida. Limble gives leaders statewide visibility into work orders, PMs, and resource allocation – all in one place.
With Limble, J.J. Taylor has created a more resilient, efficient maintenance program. They’ve built a proactive, data-driven operation one that empowers every technician, informs smarter decisions, and grows with them. Their teams aren’t just keeping up, they’re staying ahead.