Located in Utah, Powder Mountain is one of the largest ski resorts in North America by skiable acreage. With a rapidly expanding lift system and a small but skilled maintenance team, keeping up with inspections, preventive maintenance, and parts tracking across seasons was becoming a major challenge.
Challenge
Before Limble, Powder Mountain managed lift maintenance using pen and paper. Tasks were recorded on physical work orders, filed away in cabinets, and rarely revisited, making it very challenging and manual to track trends, prepare for audits, or ensure that critical inspections were completed on time.
The pain points went deeper than documentation. With 4 new lifts installed in one year and 3 more planned, Powder Mountain was outgrowing its old system fast. Every technician’s day could involve long drives to remote towers, and forgetting a part or tool could cost them two hours before work even started. On top of that, they faced detailed inspections every season with no reliable way to prove what had or hadn’t been done.
Solution
Powder Mountain implemented Limble to bring structure, accountability, and visibility to every part of their maintenance operation. Dylan Grafmyre, the mountain’s Level 2 Lift Mechanic explained, “We use it in two different phases: winter operations are all about daily inspections, then we shift into summer maintenance mode. Every asset has work that needs to get done, and now we can see it all moving through the system.”
Using Limble’s mobile app and QR codes posted at each lift, technicians can now scan, open the correct PM, complete their tasks, and log results in real time, whether they’re 10 feet off the ground or halfway up the mountain.
Limble’s nested asset hierarchy also allowed the team to organize all their assets like lifts, towers, wheels, and electrical components into a structured format that supports both inspections and rebuilds. All tasks are tracked, timestamped, and reviewed in daily standups through Limble dashboards.
For Dylan and his team, Limble has also become the gateway to more advanced operational technology. After seeing the power of digitized task data and trend tracking, the next step was to reduce human error altogether. By integrating sensors that track temperature, vibration, and noise on critical components, they now have real-time insights feeding directly into Limble. That live performance data helps the team respond faster, plan smarter, and keep key equipment running at peak performance.
Results
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10,000+ parts organized and tracked, with more added every year
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50%+ improvement in response times
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19 technicians tracking all their work on the Limble app
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Full mobile adoption with QR-based task access at each lift
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Predictive maintenance powered by real-time data and temperature trend tracking
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Audit readiness that impresses inspectors and eliminates paperwork
Limble has helped Powder Mountain significantly reduce lift downtime, cutting mean time to resolution from 6–7 minutes to just 3. That kind of speed keeps guests on the slopes without ever noticing there was an issue.
The team also feels more confident and less stressed knowing that critical tasks aren’t slipping through the cracks. With full visibility into maintenance activity and asset health, they can focus on doing the job right, while significantly reducing the risk of critical failures.
When it came time for inspection, Powder Mountain didn’t just pass; the inspector was so impressed with their maintenance operation that he followed up to learn more. “He called back the next day asking what company we used to manage maintenance because he wanted to recommend it to another mountain. That’s how powerful it is.”