Your privacy and trust are a top priority for us. This statement describes how Limble Solutions, LLC. (referred to below as "Limble", "our", "we", and "us") protect, collect, handle and store personal information about you or your company within the framework of our Services. This statement also provides information about your rights, consent and how to contact us if you have any questions about the handling of your information.
The information listed below applies to individuals, downlines and companies who use our website, applications, products, software or services.
Because our services involves integrations third party websites or applications not controlled by Limble. We are not responsible for the privacy compliance or content of third party applications, software or websites. You should check the third party websites, applications and software for their unique privacy statements and what terms apply to them.
Children's Privacy: Our services and data storage are geared towards professionals and companies and not aimed at children.
We are a SaaS software company that provides state of the art maintenance software to maintenance professionals. We do this by allowing maintenance professionals to create an account on our server which then creates for them their own Limble instance. In the instance they can fully operate their maintenance operations.
Limble is both a controller and processor of information. This means for some information we decide how to use personal information in the context of a service we provide. In other cases we use the personal information as instructed by the licensor/licensee of products becoming a processor.
The data we learn from customers helps us personalize and continually improve our services to better assist you. We collect personal information about you from your interactions with us and from certain third parties and other sources (such as your employer who is accessing our Services or from publicly available sources where permissible).
We obtain personal information from you through:
We also may collect personal information about you from third parties such as:
The type of personal information collected depends on the Service you are purchasing as well as your interactions with us. You can always choose not to provide us with personal information. If you do not provide certain personal information you may not be able to take advantage of the full use of our Services.
We typically collect the following types of personal information:
We use personal information to provide and improve Services and for other purposes that are in our legitimate interests, as well as for compliance purposes. Personal information about you is processed when:
You are welcome to contact us to clarify our interests for processing and collecting your data or for further information.
Limble does not sell or share information to outside sources. Your information will only be shared with your employer. Your personal information will stay with Limble, your employer and third party service providers. Third parties include those who deliver services or act on our behalf, law enforcement or agencies, parties participating in Limble's services and parties who protect our rights and systems (legal counsel and information security professionals). Third party service providers are never allowed to share or use personal information made available to them for any purpose other than to provide services for us.
We pride ourselves on providing high levels of security for you information, data, software and technology. Our information security procedures and policies align with international standards and are reviewed regularly in order to meet the sensitivity nature of the personal information, software and technology we handle.
Our data retention schedule for personal information is based on the following criteria:
Limble Application - Limble provides a SaaS maintenance management solution to maintenance professionals around the world. You can read more about what this entails on our website at Limble CMMS
Limble complies with the General Data Protection Regulation (GDPR) of Europe as well as other privacy laws. These laws give you the right to request, restrict, rectify and erase your personal information. Under these laws your affirmative consent is necessary for the collection and processing of your data. The following is a list of rights you have under the GDPR:
Your consent must be freely given, specific, informed and unambiguous in order to comply with legal standards. Your statements or clear affirmative action signifies your agreement to the processing of your personal and business data.
The above mentioned rights are not absolute and do not apply in every situation.
In the unlikely event Limble learns of a suspected or actual personal data breach, IT Security will perform an internal investigation and take appropriate remedial measures in a timely manner, according to the Data Breach Policy. Where there is any risk to the rights and freedoms of data subjects, Limble will notify the relevant data protection authorities without undue delay and, when possible, within 72 hours.
To achieve compliance with the GDPR requirements Limble is compliant with the EU-US and Swiss-US Privacy Shield Frameworks (see above). To arrange for a data processing agreement (DPA) please reach out to firstname.lastname@example.org.
If you have any questions, comments, complaints or suggestions in relation to your data protection, software protection, technology protection, this Statement, or any other concerns about the way in which we process information about you, please contact us:
3290 West Mayflower Way
Lehi, UT 84043