The weather is getting cooler, the leaves are changing color, and G2’s latest seasonal awards are here. Thanks to rave reviews from customers representing diverse industries and teams of all sizes, we climbed the ranks and expanded into new categories, appearing on more G2 reports than ever. Altogether, the preferred CMMS provider placed #1 on 48 different lists (a new record!) while collecting 93 badges and appearing on 125 total Grid and Index reports.
Earlier this year, the preferred CMMS secured a spot alongside household names like Microsoft and Salesforce on G2’s list of Highest-Satisfaction products. Though the list included plenty of impressive solution providers, Limble stood out as the lone CMMS or Asset Management solution recognized.
G2 reports: honoring the best in software
Before we dive into Limble’s impressive Fall 2024 performance, here’s more info on the awards G2 hands out each quarter.
- Index Reports: G2’s various Index Reports focus on different factors in the software purchasing process. There are four different types of index reports: the Implementation Index, the Results Index, the Usability Index, and the Relationship Index.
- Grid Reports: G2 Grids place solutions on a quadrant, rating them for both Market Presence and Customer Satisfaction. Different Grids focus on specific regions and specific types of target customers (Small Business, Mid-Market, and Enterprise). The upper-right quadrant is for Leaders, those organizations with both a high market presence and great scores for customer satisfaction. Momentum Grids focus on innovators, assigning momentum scores across their x-axes.
The preferred CMMS: Limble’s badges and customer ratings
This quarter, Limble appears on more Grids and Index reports than ever. Here’s a look at some categories where we came out on top.
Predictive Maintenance Index Reports
Limble dominated the Predictive Maintenance Reports. In addition to topping the Momentum Grid for the category, we ranked #1 on each of G2’s overall Index Reports for the category. Users sang the praises of their Relationships with the Limble team, the ease of Implementation, the Usability of our CMMS platform’s features, and the impressive Results they’ve generated thanks to benefits like improved visibility and more robust data analytics. Some of our top competitors do not appear anywhere on these reports.
The Relationship Index presents a score calculated with data related to the quality of customer support, the likelihood that customers would recommend the products, and more.
- Overall: Limble ranked #1 once again with a score of 9.82
- Mid-Market: Limble topped the list yet again with a score of 9.82
The Implementation Index looks at total implementation time, user adoption rates, and ease of setup, among other factors.
- Overall: Limble ranked #1 once again with a score of 8.72
- Mid-Market: Limble ranked #1 again with a score of 8.65
The Usability Index rates solutions based on factors including their ease of use and ease of administration.
- Overall: Limble ranked #1 once again with a score of 9.36
- Mid-Market: In a debut appearance, Limble ranked #1 with a score of 9.42
The Results Index takes into account the estimated ROI of a solution, its ability to meet customer requirements, and the likelihood that customers would recommend the product.
- Overall: Limble ranked #1 once again with a score of 9.01 – more than .05 ahead of the nearest competitor
- Mid-Market: In a debut appearance, Limble ranked #1 with a score of 9.03
CMMS Grid
Limble retained its spot among the Leaders in the upper-right quadrant of the latest CMMS Grid. Just four of the 25 solutions reviewed scored well enough to rank in this section. A score of 97 for Satisfaction reaffirms our status as the Highest Satisfaction CMMS on the market. While interpreting Grid reports, remember that review quantity plays the largest role in determining Market Presence scores and also factors into Satisfaction scores. Index Reports are generally more useful than Grids for understanding the quality of user reviews.
Customers love Limble
When it comes to customer satisfaction, Limble sets itself apart from the pack. Where Predictive Maintenance is concerned, Limble scored 96 for satisfaction. That’s nearly 15 points higher than the closest competitor. That’s all while gathering by far the most reviews of any provider in the category.
Simple implementation
From small businesses to global enterprises, customers agree that getting Limble up and running is simple and painless.
Dustin Law, Western Pulp’s Engineering Manager, describes how easy it was to implement Limble and see incredible results.
Improved relationships
Our commitment to our customers helps them collaborate more effectively and improve their relationships with all types of stakeholders.
Jon DiBenedetto, Solutions Developer at Grove City College describes how Limble has enhanced student services and improved life on campus.
Consistent usability
Across industries, Limble’s customers agree that its suite of features and mobile accessibility make it simple to empower managers, technicians, and operators.
Robert Stricklin, Facility Maintenance Supervisor for the city of Lompoc, California, describes the ways Limble has simplified day-to-day operations.
Impressive results
Limble customers quickly realize the transformative potential of empowering their teams with CMMS technology.
In just 30 days, Michael Bicanic saw Limble save the team at Family Health La Clinica boost efficiency to save time and money.
See for yourself
Check out our full library of customer stories, watch our highlight reel, or schedule a demo to see why maintenance professionals trust Limble to make their lives easier. Make sure to check back in September for G2’s next awards announcement.