“It was not just mobile-friendly; the app had power,” according to Burtz. With minimal training, his team was able to do almost all their administrative work right from their smartphones. Plus, all of Preferred Popcorn’s employees were able to easily submit work orders instead of tracking down one of the maintenance team to verbally communicate issues.
Now, as the company is opening a second facility and facing its first BRC audit since implementing Limble, Burtz says, “I’m not even worried.” He knows they will pass their audit with no major headaches, smoothly scale operations, and keep building their maintenance plan. Now they have the infrastructure — and the CMMS — to support their work, no matter where that work takes place.
All asset and task information is available to any technician regardless of location. This allows their small team to accomplish a wide variety of work without wasting time going back and forth to the office. As a result, 95% of administrative work gets completed by technicians from the mobile app while out on the job.
Before, documentation required to meet certifying standards was falling through the cracks. Now it is fully automated within the app.