Chino Valley Unified School District

Introduction:

The facilities team at Chino Valley School District in Chino Valley, Arizona, oversees the maintenance and upkeep of four schools and transportation facilities in the district’s primarily rural area. The maintenance team has six staff members with various specialties and functions, including plumbing, program management, and more. Most of their maintenance work focuses on tasks such as HVAC and lighting systems and the upkeep of other essential equipment, ensuring the facilities remain comfortable and functional for students and teachers.

The Challenge:

The Chino Valley School District’s facilities management team faced significant operational challenges with their previous CMMS, School Dude by Brightly. Their responsibilities spanned diverse assets, yet the legacy system proved cumbersome. Customization options were limited, and assigning and tracking work orders for multiple specialists on a single job was challenging. Furthermore, actionable data on maintenance tasks was unavailable, hindering effective planning.

The mobile application also posed problems, as it was not user-friendly for less tech-savvy staff members. These employees preferred focusing on their jobs rather than struggling with outdated software or manual logging on clipboards.

These issues led to inefficiencies in communication, documentation, and workload management. Ultimately, the limitations hindered the team’s ability to adopt a cost-effective, proactive approach to the district’s maintenance needs.

Among their list of must-haves in a CMMS upgrade were:

• Flexible task assignment and workload management features
• Communication tools to connect team members
• A user-friendly mobile interface
• Improved reporting on task progress and productivity to enable data-backed decisions

The Solution:

The team chose Limble CMMS because it offered all the features and capabilities they needed in an easy-to-learn and use package. They were also immediately impressed with the customer support during the selection process.

Implementation was straightforward, supported by detailed training modules and instant customer service available through the app. “It was extremely easy. The system was very user-friendly, and our Customer Success Manager supported us every step of the way,” explained Suzanne Dodds, Administrative Assistant for the district’s facilities management department.

Limble marked a pivotal shift for the team. The transition was seamless, and technicians quickly adapted to the new system, requiring minimal time to acclimate. Features such as the ability to post photos, assign multiple technicians to tasks, and prioritize work orders revolutionized task management. Limble’s detailed data tracking capabilities enabled the team to maintain a comprehensive history of maintenance activities and facilitated more transparent communication among team members.

Additionally, the software demonstrated the maintenance team’s productivity across the organization and identified opportunities for improvement. “Limble has enabled our team to complete tasks in a timely and efficient manner while serving the needs of the district. It has allowed the department to examine data and institute changes for increased productivity.”