Automate and Simplify your Work Request (Ticketing) Process
Stop wasting hours on the phone or in your email tracking requests from employees or customers.
A streamlined mobile Work Request System
Sick of using the old phone and email system that result in LOST tickets, constant daily interruptions and duplicated work?
Limble CMMS's Work Request System allows anyone you authorize to submit a problem to your maintenance department by simply scanning a QR (bar code) code or visiting a URL and typing in their request.
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Never lose Work again.
- Once submitted, Work Requests are automatically synced across your computer, mobile phone and tablet.
- The Work Request is then automatically assigned the right person with detailed instructions guiding them based on your company's best practices, all of which you can set and configure.
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Reduce time spent handling Work Requests by up to 34%.
- Over 20 configurable options, including the option to upload a photo, allow Requesters to provide critical information to your team so the team knows exactly what the problem is before leaving to fix it.
- All Work is automatically organized in a clear and prioritized order so the right work gets done by the right person.
- Communication is automatic and immediate across your team as Tasks are started, worked on and completed.
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Reduce time communicating with Requesters by up to 41% (calls, emails, texts).
- Requesters can submit a problem from anywhere on any device instead of calling and interrupting your team.
- Requesters are automatically kept in the loop as work is received, worked on and completed, which results in less duplicated tickets and distracting follow-up calls.
![Limble Customer - Mission Bell]()
Limble's Work Request Portal is easy for all our employees to use. I sent out the link to the entire company, everyone bookmarked it and now people can easily submit work requests. It did not require lengthy instructions or any assistance from our IT department.
I've used other CMMS at other facilities and my experience with Limble has been very positive. Limble makes it easy to stay organized, and respond quickly to work requests.
- Matt Olson FMP, Facilities Manager, Missionbell
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A Mobile CMMS that empowers your maintenance team
Through the use of our Android and IOS mobile apps, our clients experience better organization, communication, accountability and productivity by up to 30% throughout their entire maintenance team.
From their handheld device anyone on your maintenance team can:
- View their assigned Work Orders and PMs.
- Speech to Text
- Log their Work Orders within under 60 seconds
- Receive instant communications via push and email notifications.
- Start new Work Orders while out in the field.
- Respond to and log problems while actually working on the problem.
- Lookup critical asset information while diagnosing a problem.
![Limble Customer - Myriad Logo]()
On average, [Limble] saves me an hour to two hours a day, depending on the workload. The biggest thing for me is being able to do things on my phone, on the fly.
- Rob Siler, Maintenance Technician, Myriad Genetics
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Your data, your way with Custom Dashboards
Let's face it, the first step to improving your operations is to know the good, the bad and the ugly.
With Limble's Custom Dashboards you can finally start to understand that nefarious "black hole of maintenance" and begin putting data-backed plans into action, resulting in reduced labor costs, decreased downtime and more.
With Limble's Custom Dashboards you'll get to ...
- Know where your money is being spent and why.
- Know which asset is costing the most and why.
- Create your own custom KPIs.
- View critical maintenance KPIs such as MTTR, MTBF, etc.
- View reports that are automatically generated and updated based on your metrics.
- View reports that are easily shared via Excel sheets, PDFs or within Limble.
- View rotatable Dashboards on large screens that bring your entire organization into the loop.
- And so much more ...
![Limble Customer - Unilever]()
I started using Limble after trying out many other off the shelf CMMS softwares and I quickly fell in love with the ease of use, intuitiveness yet the power this tool provided me and my team. The ability to see automatically generated and customized reports meant that I could choose whether I wanted to see things at a micro level or a macro one, or both of them together.
- Mohammad Hassaan Akram, Factory & Maintenance Manager, Unilever
