High maintenance costs of physical assets can be detrimental to business success. They inflate your operational costs and thin out your profit margins. However, you can’t do business without properly working equipment. The only solution is to figure out how to keep maintenance expenses in check.
To do that, you need deep insight into your maintenance activities. Which actions and assets incur the highest cost and why? How to accurately track maintenance cost on the level of the whole organization, as well as on the level of a single asset?
Read on to find out.
Understanding maintenance costs
Maintenance cost represents all expenses that are the result of your efforts to keep physical assets in optimal working condition. It doesn’t matter if that asset is a car, a rental property, a generator, or a circular saw – if it needs regular maintenance, it will incur maintenance costs.
Manufacturing, aviation, and construction, among many other asset-heavy industries, have a very strong incentive to keep their maintenance budget in check. Tracking maintenance costs is one of the ways they use to evaluate the effectiveness of their respective maintenance departments. In that sense, maintenance cost is often considered an important maintenance KPI (key performance indicator).
The right way to think about maintenance cost
Many business owners have a wrong mindset when it comes to maintenance. They only think about it as a cost center (an operation that doesn’t directly add to profit). This leads them to continually pressure maintenance directors and managers to reduce total maintenance costs, even when that isn’t in the long-term interest of their organization.
The right way to think about maintenance is like an investment. By performing maintenance work you are not losing money, you are investing it into your equipment. You are spending money to increase the performance and useful life of your assets, as well as reduce the number of production delays in the coming months and years – both of which will add to your bottom line in the long run.
Maintenance professionals will always need to work within the confinements of their budget. To have any chance at successfully managing maintenance expenditures, they need to understand which factors contribute to their maintenance bills.
What is included in the total maintenance cost calculation?
The real cost of an asset is not just its purchase price. When a department is buying a new piece of equipment, it should also take into account its ongoing maintenance and repair costs. The average cost of ongoing maintenance can significantly differ from one asset to another. How much regular maintenance does it need, how it handles wear and tear, what is the cost of spare parts; those are just some of the factors that will impact annual maintenance costs for a particular asset.
Those kinds of budgeting decisions are often left to maintenance directors and managers, as long as they do not go over the set maintenance budget. At the end of the year, business owners will often only be interested in reviewing total costs, which are often represented as the total MRO (maintenance, repair, operations) costs on the balance sheets.
The MRO cost can be broken down into labor costs, spare parts and materials, maintenance vendors, energy costs, and overhead expenses. Effectively tracking costs for each of those categories is key to reducing future maintenance costs.
One important thing that often gets left out of this conversation is the indirect cost of lost productivity. During most maintenance activities, the asset has to be shut down. If scheduled maintenance or an unexpected repair happens during regular business hours, it will result in lost production hours – which means lost profit. Will the company lose hundreds or millions of dollars depends on how critical is the affected asset for business operations and the total length of equipment downtime.
How to track maintenance expenses (with Limble CMMS)
The easiest way to measure total maintenance costs is to use a CMMS system. You only need to set it up once and it can automatically track all ongoing costs. To ensure accurate data, technicians need to enter time spent and parts used, which they will be prompted to do as they are closing a PM or WO.
The alternative is to spend hours digging through excel sheets and invoices whenever you have to create a report. You can imagine how fun that must be.
Tracking overall maintenance cost
To effectively manage maintenance costs you need accurate data and the ability to break down costs by categories like parts and assets. This allows you to find and eliminate problem areas.
Total maintenance cost in Limble is broken down into three main categories:
$ spent on parts
$ spent on labor (includes costs like salary, benefits, and overtime pay)
$ spent on invoices (like when you call in a vendor for a specialized repair or jump to a hardware store to acquire a missing part)
On the image below, you can see an example of a custom monthly report that contains cost breakdowns for parts, outside vendors, and labor. You can click on each category to see further cost breakdowns.
This type of report is a great way to keep an eye on overall maintenance costs. However, if we are to find areas for improvement, we need access to more granular reporting. So that’s what we’ll be covering next.
Tracking down expenses for a single asset
Vendor invoices are tied to assets. Spare parts are spent on assets. Labor costs are incurred by performing maintenance work on assets. While a CMMS might allow you to break down costs based on types of invoices, types of spare parts, and type of performed work, the most useful reports will be those that look at specific assets.
Imagine the world without a CMMS where you are trying to calculate the total cost of ownership for an air conditioner. You have to dig through paper work orders to find how much maintenance work has been performed on the asset and which space parts have been used. When you find that information, you have to hope it is accurate and that no WOs have been misplaced. After that, you have to search through spreadsheets to find what is the cost for each used spare part.
Next, you need to look at who performed PMs and WOs, for how long, and if some of it was overtime – so you can dig through additional tables and calculate labor costs. Also, didn’t John go to Home Depot last week to get a gas gouge for that AC? Better call him to confirm.
OR, you can use a digital solution like Limble and find all of that information in a couple of clicks, ready to be exported:
The easiest way to manage a maintenance budget is to have an in-depth insight into your maintenance data. By knowing how much your assets are costing you and why it becomes much easier to find places to cut costs and eliminate wasteful actions.
If you want to give Limble CMMS, you have three options:
Nothing on this list is a quick solution like firing a few people would be. These are, however, far superior long-term solutions. Implementing these steps will force you to solve systematic issues that are generating many avoidable costs.
Maintenance cost vs capital expenditure
For accounting purposes, it is important to distinguish between general maintenance costs and capital expenditures.
In short, regular maintenance costs include maintenance actions performed on a regular basis to keep assets in their original condition. This includes routine maintenance work, spare parts replacements, and simple repairs.
Capital expenditures are maintenance expenses like major overhauls and upgrades that require significant resource investments. In contrast to regular maintenance, capital expenditures increase asset value.
The benefits of standard maintenance work last for less than 12 months and go on a profit and loss statement for the current year. In contrast, the benefits of capital expenditures last for more than 12 months – so they can be depreciated over time.
Sometimes you have to spend money to save money
Investing money in maintenance is often the smartest long-term solution you can make.
It makes more sense to buy a new machine than continuously repair an old asset that is near the end of its lifespan. Buying original parts and materials can prolong asset lifespan and reduce the number of emergency repairs. Investing in a CMMS can save you money in a multitude of ways. Putting a few bucks into training maintenance technicians and operators can be extremely cost-effective when working with expensive equipment.
Of course, getting approval for such investments is easier said than done. The strongest case you can make to top management is to show the expected return on investment. You can start with an inexpensive proposal like implementing a CMMS software. Here’s a simple guide on how to calculate CMMS ROI to get you started.
When it is all said and done, we hope that the article gave you a good idea of how to control your maintenance expenses. If you believe we missed something important, start a discussion in the comments below!
"I started using Limble after trying out many other off the shelf CMMS software and I quickly fell in love with the ease of use, intuitiveness yet the power this tool provided me and my team. The ability to see automatically generated and customized reports meant that I could choose whether I wanted to see things at a micro level or a macro one, or both of them together."
— Mohammad Hassaan Akram
Best value for money CMMS
"Limble has all the features essential to maintenance management. It is very easy to use. Limble can connect with wireless sensors for Condition Based Maintenance. We are in Thailand, and Limble also supports the Thai language. Importantly, their customer support is fantastic almost 24/7. They reply within 10 minutes anytime. I am sure that Limble will really help your operations."
— Natee Singhaputtangkul
Great time saver
"On average, [Limble] saves me an hour to two hours a day, depending on the workload. The biggest thing for me is being able to do things on my phone, on the fly."
— Rob Siler
Limble CMMS is a great product and is very intuitive
"This CMMS checks many boxes for what we were looking for. Flexible. Mobile App for in the field use. Cost-Effective. Reporting. Great Dashboard. Great Support. Cloud Based. Cost-Effective."
— Roger Beck
It just works
"Honestly - the customer support has been fabulous. We had a minor feature request that was deployed within 24 hours - which is unheard of. Even better when you consider our business is located in a completely different time zone (somewhere in Australia). Limble is quite intuitive and I love the ability to have assets nested within each other."
— Ed Cronin
Wow. You guys are amazing...
"Wow. You guys are amazing... your software really one-up's the competition. I've found several with some of the functionality, but much clunkier designs. I reviewed 16 CMMS packages, and yours was an easy choice. Thank you again. Well done."
— Loren Overby
Great for smaller or larger facilities
"We haven't fully integrated Limble yet but we are already seeing improvements in our efficiency. As we fully integrate Limble we expect to see more benefits and increase our response and completion times. The customer support has been outstanding. The Limble team is very quick to respond to any questions and they are very open to suggestions."
— Mike Hill
Children's Home of Lubbock
I spent a long time evaluating systems I'm so glad I chose Limble
"Limble is super easy to use. For technicians receiving work orders, it requires almost no training. The app makes it quick and easy to create work orders (with pictures) from your phone. PM's are also very easy to set up. Limble is also the least expensive."
— Matt Olson FMP
Limble has completed changed the way we do maintenance
"Limble is amazing. It has revolutionized the way we handle repairs and the upkeep of our assets and facilities. We not only can keep track of work that has been done on each asset, but we are also able to track costs associated with the asset itself."
— Ethan Closson
Little Giant Ladders
I'm amazed with the functionality & customer service
"Executive summary software produces to give me a snapshot of where each contact center is at in preventative maintenance on critical building assets."
— Kris Anderson
Perfect for my business
"I run a coffee equipment service company and Limble is great for everything we do. We can store all of our assets and equipment and access it easily with a comprehensive list of all the work done on the equipment. Limble is by far the best CMMS on the market and I wouldn't dream of using anything else."
— Tie Groth
Very well written software. Easy to use.
"The support is fantastic. The guys who support this software even email you to check in from time to time. If you have any issues you can call directly, and get instant help!"